Shipping Policy

Overview

For handmade nails or custom nails, it may need 2~5 days to produce, the order will be shipped within 2 ~ 3 business days normally. However, in the event of holidays or special circumstances, the ship date may be slightly delayed, and we will try our best to ensure that each order is sent out at the fastest speed.

Once the order is confirmed, the shipping address cannot be changed. Please also check with us anyway in case there have a chance to make a change.

Lead time

Estimated delivery times may vary depending on the shipping destination.

Below are estimated delivery times for your reference:

Free Shipping (World Wide)

-United States, United Kingdom, France, Germany, Greece, Italy, Spain, Austria, Australia, Bulgaria, Belgium, Canada, Cyprus, Czech, Croatia, Denmark, Estonia, Finland, Hungary, Ireland, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, takes about 7-12 business days for shipping. For other countries, it may take about 10~15 business days.

Expedited Shipping 

Available for United States, United Kingdom, France, Germany, Italy, Spain, Netherlands, Poland, Austria, Japan, takes about 5-8 business days.

Expedited Shipping is not available for P.O. Boxes and APO/FPO addresses.

For international shipping costs, we only deliver to residential or commercial addresses. DREAMALL is not responsible for international duties and fees determined by the recipient country and customers will be responsible for paying duties and fees upon delivery if there have.

In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date. 

We are not responsible for any delays due to orders with wrong or insufficient address or customs clearance hold. So please make sure the information of shipping address is correct and detailed enough. 

For further shipping information or if you require more information about your order, please feel free to contact [email protected].